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Park Grand Mayfair, London

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From235US$ /night
Check-in
01Apr2025Select date
Check-out
02Apr2025Select date
Rooms and Guests2 Guests, 1 Room
Key details

About the Hotel

31 Great Cumberland Place, London, United Kingdom, W1H 7TA

Park Grand Marble Arch is located in Westminster Borough, an area known for its shopping, parks, and rich history. This chic hotel combines modern design with historical significance, recently refreshed by architects Holland Harvey. The hotel's proximity to iconic attractions and venues makes it a desirable choice for travelers. The Grade II-listed building reflects a legacy of hospitality with its thoughtfully designed interiors and facilities.

Location

Park Grand Marble Arch is ideally situated moments away from Oxford Street, a premier shopping district. The scenic Hyde Park is within a short stroll, providing opportunities for outdoor activities and relaxation. Notable attractions such as the British Museum and Westminster Abbey are easily accessible, enriching the cultural experience for visitors. Extensive public transportation options nearby facilitate convenient travel around London.

Rooms

The accommodations at Park Grand Marble Arch are sophisticated, equipped with modern amenities including complimentary broadband, Wi-Fi, LCD TVs with satellite channels, and tea and coffee facilities. Each room features a stylish private bathroom complete with rain shower and luxury toiletries to enhance guest comfort. Club guests can enjoy thoughtful perks like plush bathrobes, fresh fruit, and mineral water upon arrival. The soundproofed rooms ensure a tranquil retreat from the bustling city.

Eat & Drink

The Crescent Restaurant & Lounge offers a contemporary dining experience featuring a stunning marble floor that is illuminated by large skylights. Guests can indulge in a variety of culinary delights crafted by a world-renowned chef at the signature restaurant. Nirvana Bar provides a lavish atmosphere with its unique decor, making it an inviting spot for socializing and enjoying expertly crafted cocktails. Room service is also available for those who prefer dining in the privacy of their accommodations.

Leisure & Business

The hotel features excellent business facilities with meeting rooms equipped with plasma screens and free Wi-Fi to ensure seamless connectivity. Guests can unwind at the renowned Spa at The Montcalm, which offers diverse wellness treatments from massages to luxurious body wraps. The Grand Ballroom serves as an elegant venue for events, accommodating up to 350 guests, making it suitable for both corporate functions and private celebrations. Concierge services are available to assist guests with reservations and arrangements.

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Select your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
Deluxe Room
Max:
1 person
13 m² 
Bed options:
1 Single bed
Shower
Heating
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Deluxe Double Room
Max:
2 persons
17 m² 
Bed options:
1 Double bed
Shower
Heating
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Deluxe Triple Room
Max:
3 persons
25 m² 
Bed options:
1 Double bed
Shower
Heating
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Getting around

A list of all available modes of transport

City Center
London 1.6 mi
Airports
London City (LCY) 11.3 mi
London Heathrow (LHR) 16.7 mi
Train
Marylebone Station3000 ft
Metro stations
Marble Arch Tube1000 ft
Bus
Bus stop1000 ft

Facilities

The hotel offers amenities for your comfortable stay and unforgettable experiences

General

  • No smoking on site
  • No parking
  • Safe deposit box
  • 24-hour reception
  • VIP check-in/ -out
  • Express check-in/ -out
  • No pets allowed
  • 24-hour security
  • Baggage storage
  • Elevator
  • Smoke detectors
  • Fire extinguishers
  • Key card access

Guest Parking

  • Electric kettle
  • Dryer

Services

  • Paid shuttle service
  • Housekeeping
  • Laundry
  • Dry cleaning

Dining

  • In-room breakfast

Business

  • Fax/Photocopying

Children

  • Cribs

Room features

  • Free Wi-Fi in rooms
  • Air conditioning
  • Heating
  • Mini-bar
  • Soundproofed rooms
  • Tea and coffee facilities
  • Ironing facilities

Bathroom

  • Free toiletries

Self-catering

  • Electric kettle
  • Dryer

Media

  • Flat-screen TV
  • AM/FM alarm clock

Room decor

  • Carpeted floor
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Location

31 Great Cumberland Place, London, United Kingdom, W1H 7TA
Map view
street view
31 Great Cumberland Place, London, United Kingdom, W1H 7TA
Nearby
Gallery
Wallace Collection
1900 ft
Restaurants
Spaghetti House
500 ft
12 Woodstock Street
The Crescent Restaurant & Lounge
0 ft
34-40 Great Cumberland Place
Afternoon Tea at The Montcalm London
200 ft
34-40 Great Cumberland Place
The Grill At The Montcalm
300 ft
The Moncalm London 34 - 40 Great Cumberland Place
Zayna
700 ft
25 New Quebec Street Marble Arch
The Portman
500 ft
51 Upper Berkeley Street Marylebone
The Gate Marylebone
600 ft
22-24 Seymour Place Marylebone
Vinoteca Marylebone
600 ft
15 Seymour Place
TOKii
300 ft
50 Great Cumberland Place Marble Arch

Reviews and Ratings

Feedback from previous guests about their experience.
64%
liked the hotel and would stay again
friendly staff
great location
small rooms
slow dining service
6.4/10
Nice
Rooms
6.0
Location
8.2
Service
7.9
Dining
5.1
Guest reviews
6.4/10
based on 9 reviews
7.5
7.5/10 based on 2081 reviews
Betty
United Kingdom, March  2024
7.8/10

The hotel has spacious rooms with a view but seemed neglected in terms of cleanliness. The service provided by the staff was excellent and professional. The location is very convenient, near popular attractions like Hyde Park and Oxford Street. The dining experience was average, with room for improvement in variety.

Rooms
7.0
The rooms appeared large and nice but lacked cleanliness, with noticeable dust on the floor.
Service
9.0
The staff from the sister hotel across the street were very welcoming, attentive, and took good care of me and my son.
Location
9.0
The hotel's location is very good, especially for a London weekend stay, near Hyde Park and Oxford Street with an excellent check-in process.
Dining
6.0
The dining experience was acceptable, but could benefit from more variety in the menu to avoid monotony.
Facilities
8.0
The hotel offers standard facilities ensuring a comfortable stay.
Howard
United Kingdom, March  2024
6.0/10

I found the hotel to be pleasantly located in a quiet area, great for those seeking a peaceful stay. The rooms, while small, exuded a cozy and homely vibe. The service, though friendly, lacked in responsiveness to requests. The dining experience was subpar, especially considering the unfulfilled television facilities requests. The location offered a good base for exploring London, though the basement room location was a downside.

Rooms
7.0
The rooms, although small, were cosy and reminiscent of home.
Service
5.0
The staff, although friendly, could have been more responsive to requests.
Location
8.0
The hotel's location in a quiet area was a peaceful retreat, though the room by the basement exit was not ideal.
Dining
5.0
The dining options were poor, and unmet requests for facilities were disappointing.
Facilities
6.0
The hotel facilities were adequate but nothing exceptional.
Albert
United Kingdom, January  2024
7.0/10

The hotel had its ups and downs. The location was convenient and safe, with easy access to shops and a nice atmosphere. The service was exceptional, with attentive and friendly staff. On the downside, the rooms looked worn-out and were not as luxurious as expected.

Rooms
5.0
The rooms had a tired appearance and lacked luxury.
Service
9.0
The staff were extremely kind and helpful, making me feel at home.
Location
8.0
The location was great for exploring the city, with nearby shops and a secure parking area.
Dining
6.0
The dining experience was just about adequate, nothing exceptional.
Facilities
7.0
The facilities were decent but nothing stood out as extraordinary.
Arthur
United Kingdom, October  2023
5.4/10

The hotel's location was excellent, near a tube station and close to Hyde Park, which was our main reason for booking. The rooms were not particularly clean and lacked soundproofing, needing some updates. The service was friendly and helpful, although one staff member was nice but not likely to be rebooked. The dining options were limited, and the hotel lacked a 5-star dining experience. The location received a high rating for its convenience to Central London and nearby attractions.

Rooms
5.0
The rooms weren't particularly clean and lacked soundproofing. They felt cramped and needing updates.
Service
7.0
The service staff were friendly and helpful, with one standout member. Overall, the service was satisfactory.
Location
8.0
The hotel's proximity to a tube station and Hyde Park was a major plus for us, making it easy to reach Central London.
Dining
5.0
The dining options were limited, not reaching a 5-star standard. The food quality was disappointing.
Facilities
5.0
The hotel's facilities were basic, lacking standout amenities or services.
Simon
United Kingdom, October  2023
7.0/10

The hotel had clean and well-equipped rooms, but the lack of windows made the ambiance claustrophobic. The location was convenient, just a short walk from the main train station and key attractions. The dining experience varied from adequate to poor. Overall, the hotel offered value for money but had its drawbacks.

Rooms
7.0
The rooms, despite lacking windows, were clean and well-maintained. The issue with the TV remote was promptly resolved by the receptionist.
Service
9.0
The staff was welcoming and friendly, especially the breakfast manager. They were accommodating and provided good service.
Location
8.0
The hotel's location was a strong point, being close to major attractions and transport hubs, offering easy access to key areas in the city.
Dining
5.0
The dining experience ranged from average to disappointing, with some food quality issues observed. The breakfast area could use improvement.
Facilities
6.0
The hotel offered standard facilities, but nothing extraordinary was noted during my stay.
Clarence
United States of America, July  2023
6.6/10

I had a mixed experience at this hotel. The room was practical for the price I paid, but it was tiny with no space for a chair, which made it less comfortable. However, staying on the ground floor was convenient for accessing the hotel facilities. The friendly service made up for the room size issue, but there were moments where they seemed hesitant to assist. The location was excellent for both shopping opportunities and enjoying Hyde Park, although not the best surroundings. The dining experience was hit or miss, with fresh options available, but the service was slow and disorganized at times. Overall, a decent stay with some room for improvement.

Rooms
6.0
The room, while practical for what I paid for it, was tiny without space for a chair.
Service
7.0
The staff, though friendly, seemed hesitant to assist at times.
Location
8.0
The hotel's proximity to Hyde Park and shopping areas makes it an excellent choice for visitors, although the immediate surroundings may not be the best.
Dining
5.0
The dining experience was a mix of fresh options and slow service, which left room for improvement.
Facilities
7.0
The facilities met basic needs but didn't offer any standout features.
friendly staff
small rooms
Don
United States of America, July  2023
7.0/10

The hotel had its ups and downs during my stay. The staff was incredibly helpful and friendly, making our experience wonderful, especially thanks to Marta. However, the noise from a young couple late into the night was quite bothersome for us. The room was not what we expected, but the exceptional service really stood out.

Rooms
6.0
The room we were given was just okay and not to our liking. The noise from a young couple until 1 am was disruptive. The staff, however, was so helpful and the best part of our stay.
Service
9.0
The service was very helpful and friendly, with staff going out of their way to assist. They even have a water hose which is a unique touch. The dry cleaning, housekeeping, and laundry services were brilliant.
Location
8.0
The location of the hotel was excellent for shopping and sightseeing, being near popular spots like Oxford Street and Hyde Park. Despite being close to tourist attractions, there was an issue with smokers nearby that was inconvenient.
Dining
5.0
The dining experience was not what we expected for this hotel. While the choices were good, there were issues with the kitchen's handling of orders, leaving the server overwhelmed.
Facilities
7.0
The facilities provided were satisfactory, but nothing extraordinary was noted during our stay.
Reginald
United Kingdom, June  2023
7.4/10

The hotel had very comfy beds and clean bathrooms with great shower pressure, but the decor could be better. The location was perfect for both leisure and business needs, being close to central London and major landmarks. The dining experience was slightly chaotic at times, but the breakfast options were tasty. Overall, a convenient and comfortable stay with some minor improvements needed.

Rooms
8.0
The rooms were comfortable and clean, but the decor could be improved.
Service
7.0
The service was great overall, with helpful staff despite a few hiccups like setting off the alarm accidentally.
Location
9.0
The location was perfect, close to central London and within walking distance of many attractions.
Dining
7.0
The dining experience was good overall, with tasty breakfast options, but service could be more organized.
Facilities
6.0
Alfred
United States of America, May  2023
5.8/10

My stay at the Mont Calm was disappointing. The room was small, lacked basic amenities, and the shower didn't work properly. However, despite challenges, the service was outstanding. The location was great for exploring central London attractions, but the dining experience lacked variety.

Rooms
5.0
The room was tiny and lacked essentials like a mini bar, tea bags, pillow covers, and a hairdryer. The shower didn't work properly.
Service
9.0
Despite the room issues, the service staff at Mont Calm excelled and the manager was helpful.
Location
8.0
The location was perfect for exploring central London attractions on foot.
Dining
5.0
The dining experience lacked variety and required asking for basic items, though the classic English breakfast options were tasty.
Facilities
5.0
Basic facilities and amenities were lacking in the room. The hotel overall needs improvement in this area.
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Rooms and Guests2 Guests, 1 Room